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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Beautiful Queen

March 19, 2025

5  out of  5
rating by Beautiful Queen
"Great service with a great attitude from Heather with Statefarm"
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Sierra Jefferson

March 14, 2025

5  out of  5
rating by Sierra Jefferson
"Best customer service hands down! I called at the very last minute before they closed with trying to transfer my insurance to my new state. Neko was absolutely amazing and helpful!"
We responded:
"Thank you, Sierra, for your wonderful feedback! I'm so glad to hear that Neko was able to assist you effectively, even at the last minute. We're always here to help with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Good news

March 5, 2025

5  out of  5
rating by Good news
"I appreciate Rick for making my insurance easy to sign up with straight forward am very pleasant thanks"
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Rick made the insurance sign-up process straightforward and pleasant for you. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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marcus ferrell

February 26, 2025

5  out of  5
rating by marcus ferrell
"Rick was very with all my issues that I had"
We responded:
"Thank you, Marcus, for your wonderful feedback! I'm glad Rick was able to assist you with all your issues. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Kimbo Brown

February 17, 2025

5  out of  5
rating by Kimbo Brown
"Shout-out to Heather who explained everything in so much detail and answered Every question I had. This was the best insurance experience I've had with talking to an agent in a long time. Very professional. I actually called to just get a quote with the mentality of not getting insurance because all other companies were ridiculous. So I thought this would be the same. Heather found me discounts and my quote was really good. So now I'm with State Farm 🙂. Thanks Heather"
We responded:
"Thank you, Kimbo, for sharing your experience! I'm delighted to hear that Heather was able to provide such detailed explanations and answer all your questions. It's wonderful to know that she helped you find a great quote with discounts. We're happy to have you with State Farm! If you need any further assistance, feel free to reach out."
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Michael Sanchez

February 7, 2025

5  out of  5
rating by Michael Sanchez
"I have been with Dylan Carter for a good number of years now, and they have always been helpful. Nico, is always ready to help out!"
We responded:
"Thank you, Michael, for your continued support over the years! I'm glad to know that Nico has been consistently helpful. We're here for any assistance you might need in the future."
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Mohith Kookatla

February 5, 2025

5  out of  5
rating by Mohith Kookatla
"Shoutout to Heather, she gave the best experience to get my auto insurance, I really appreciate the fact she tried a lot to offer me the best policy. I know whom to call the next time I need to deal with an insurance."
We responded:
"Thank you, Mohith, for sharing your experience! I'm happy to hear that Heather provided you with such excellent service in finding the best insurance policy. We're grateful to have her on our team. If you need assistance in the future, don't hesitate to reach out to us!"
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Brent Lewis

February 3, 2025

5  out of  5
rating by Brent Lewis
"Heather was awesome and very patient with me! She worked diligently to provide me with a great rate!!! I recommend she and Dylan highly!"
We responded:
"Thank you, Brent, for your wonderful feedback! I'm glad to hear that Heather's patience and dedication helped you find a great rate. We truly appreciate your recommendation and are here for any future insurance needs or questions you might have."
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Eric

January 27, 2025

5  out of  5
rating by Eric
"Needed some insurance and heather was great even added life insurance policy for myself to leave for my kids if something was to happen she was great I recommend her to anyone looking for insurance"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad Heather was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Elchoppo Graham

January 23, 2025

5  out of  5
rating by Elchoppo Graham
"Heather was so sweet and helpful made me feel comfortable took her time and explained everything and answered all my questions..."
We responded:
"Thank you, Elchoppo, for sharing your experience! I'm happy to hear that Heather made you feel comfortable and took the time to explain everything thoroughly. It's great to know she was able to answer all your questions. If you need any further assistance, feel free to reach out to our office anytime."
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David Codner

January 10, 2025

5  out of  5
rating by David Codner
"Heather is awesome."
We responded:
"Thank you, David, for the fantastic review! We're happy to hear that Heather made such a positive impression. If you have any questions or need assistance, feel free to reach out to our office. We're here to help!"
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keaundra benson

December 12, 2024

5  out of  5
rating by keaundra benson
"Heather was more helpful than any person I've spoken to regarding insurance and she was very sweet and genuine while doing so! 10/10 I would recommend their practice any day!"
We responded:
"Thank you so much, Keaundra, for your wonderful feedback! I'm really happy to know that Heather was able to assist you so effectively and with such kindness. We're grateful for your recommendation and are always here to help with any future insurance needs or questions you might have. Have a great day!"
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Courtney Stimson

December 2, 2024

5  out of  5
rating by Courtney Stimson
"Have been with Dylan Carter’s team for a few years now, most recently working with Heather, and have always had a pleasant experience! The team is kind, responsive, and happy to help."
We responded:
"Courtney, thank you for your kind words and for being with our team for several years! We're glad to hear that Heather and the rest of the team have provided you with a pleasant experience. Your feedback is truly appreciated, and we're always here to help with any future needs or questions."
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Eve Kinzle

November 21, 2024

5  out of  5
rating by Eve Kinzle
"Always available!! Always knowledgeable!! Always quick!! Always saves you money!! These guys are AMAZING!! EVERYTHING you want in customer service you will get here!! Their customer service is truly a rare find anymore. SUPER HUGE THANKS to DYLAN & NICO!!"
We responded:
"Eve, thank you so much for your enthusiastic review! I'm really happy to know that our team, especially Nico and our team, have been able to provide the level of service you appreciate. It's great to hear that our availability, knowledge, and quick responses have made a positive impact for you. We're grateful for your kind words and are always here to help with any future needs. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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D F

November 19, 2024

5  out of  5
rating by D F
"I had the pleasure of speaking with Rick, who was incredibly helpful and pleasant throughout the process. I’m transferring my current policy to Atlanta, and he made the entire experience seamless and stress-free. His professionalism and attention to detail were truly appreciated!"
We responded:
"Rick's professionalism and attention to detail are truly commendable. I'm glad he could make your policy transfer to Atlanta seamless and stress-free. Your kind words about his helpfulness and pleasant demeanor mean a lot to us. If you need any further assistance, we're here to help! - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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kanorus hightower

November 18, 2024

5  out of  5
rating by kanorus hightower
"Thank you Heather for being so helpful with getting me the best policy that fit my needs.. I appreciate you so much you are the real G.O.A.T Thank you!!"
We responded:
"Thank you so much for your kind words! I'm glad Heather could help you find the perfect policy to fit your needs. Your appreciation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Fordang Nibalum

November 14, 2024

5  out of  5
rating by Fordang Nibalum
"Customer service is fantastic! They always pickup on the first ring. I recently spoke to Miko who was great, as he helped secure me full coverage for my vehicle at a price well within my budget."
We responded:
"Fordang, thank you for your fantastic review! I'm happy to hear that our customer service met your expectations and that Miko was able to assist you with getting great coverage for your vehicle at a budget-friendly price. We strive to provide prompt and helpful service, and it's great to know we succeeded. If you have any further questions or need assistance, don't hesitate to reach out. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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destin howard

November 8, 2024

5  out of  5
rating by destin howard
"I want to thank the entire team Rick, Mico, Heather and Dylan for their outstanding customer service and going above and beyond for me and my fiance! They were to the point and very kind. I truly look forward to continuing to do business with y’all. Thank you so much!"
We responded:
"Thank you, Destin, for your wonderful review! I'm really glad to hear that our office could provide you and your fiancé with outstanding customer service. We always strive to be clear and kind in our interactions. We look forward to continuing our business relationship and are here for any future needs you may have. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Ayat Fairouz Khan

November 4, 2024

5  out of  5
rating by Ayat Fairouz Khan
"Spoke to Nico from Dylan Carter's office, and he was amazing. He was very sweet to answer all of my questions regarding our auto insurance, and helped clarify a few of my concerns."
We responded:
"Hi Ayat, Nico is a valuable member of our team, and I'm glad he could assist you with your auto insurance questions and concerns. Your satisfaction is important to us, and it's wonderful to know you had such a positive experience. If you need any further assistance, don't hesitate to reach out. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Crystal Dowell

October 30, 2024

5  out of  5
rating by Crystal Dowell
"Rep was great. Tried to get me all discounts I could. Would definitely recommend!"
We responded:
"Crystal, thank you for your wonderful review! I'm glad our rep could assist you in finding all the discounts available. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Jabari Clark

October 25, 2024

5  out of  5
rating by Jabari Clark
"Heather Lynch was great, exceptional communication skills, positive attitude, which created a welcoming atmosphere. She ensured that all my questions were answered, and made the experience seamless from start to finish. Overall, her commitment to customer satisfaction and her proactive approach to sales make her a standout in her field. Thank you again!"
We responded:
"Jabari, thank you for your wonderful review! I'm glad to hear that Heather's exceptional communication skills and positive attitude made your experience seamless. Her dedication to customer satisfaction and proactive approach truly make her a standout. We appreciate your kind words and look forward to assisting you with any future needs. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Marvetta Clevenger

October 17, 2024

5  out of  5
rating by Marvetta Clevenger
"Heather Lynch is amazing! She listened to me and understood my needs. She helped me with coverage I could afford without any shortcuts. I would recommend this agency and Heather Lynch."
We responded:
"Marvetta, thank you for your wonderful review! I'm so glad to hear that Heather was able to listen to your needs and provide you with affordable coverage without cutting any corners. Your recommendation means a lot to us. If you ever need further assistance, our office is here to help. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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James Cook

September 30, 2024

5  out of  5
rating by James Cook
"Heather was pleasant and made the process seamless in getting on board with State Farm. Highly recommended!"
We responded:
"James, thank you for your kind words! I'm glad to hear that Heather made your onboarding process seamless and pleasant. We appreciate your recommendation and are here for any future needs you may have. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Katie Kirkpatrick

September 20, 2024

5  out of  5
rating by Katie Kirkpatrick
"Heather and Nico were extremely helpful and friendly! Their rates are great and the agents explain everything well. I would recommend this State Farm branch to anyone!"
We responded:
"Katie, thank you for your wonderful review! I'm glad to hear that Heather and Nico were able to assist you so effectively. It's great to know that you found our rates competitive and our explanations clear. We appreciate your recommendation and look forward to helping you with any future needs. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"
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Paul Ledworowski

August 26, 2024

5  out of  5
rating by Paul Ledworowski
"It was a sure pleasure to work with this office they are all a great bunch of people Heather jumped in and got me a quote and secured my policy in just a little bit it did not take her long at all keep up the great work and yes I will refer y'all as a great insurance company Heather gets five stars today"
We responded:
"Paul, thank you for your kind review! I'm glad Heather was able to assist you quickly and efficiently. We appreciate your recommendation and look forward to serving you in the future. - Dylan Carter - State Farm Insurance Agent, Atlanta, GA"